Privacy Policy
Last Updated: January 2025
Bob's Garage Doors ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, service address, and zip code when you contact us or request a quote.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.
- Location Data: Approximate geographic location to provide localized service information.
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and inquiries
- Schedule and provide garage door repair and installation services
- Send service confirmations and follow-up communications
- Improve our website and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Phone: (513) 848-5038
- Email: info@bobsgaragedoors.com
- Address: 3600 Park 42 Dr Suite 3650, Sharonville, OH 45241
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.